Privacy policy

Last updated: July 20, 2026

Information We Collect

Nookmead collects information that you provide when you place an order, create an account, contact us, or subscribe to communications. This information may include:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order details

  • Account information

We also collect limited technical information, including your IP address, browser type, device information, cookie identifiers, and activity on nookmead.com. This information is used as needed to operate, secure, analyze, and improve our website.

How We Use Your Information

We use the information we collect to:

  • Process orders, payments, shipping, returns, and customer support requests.

  • Prevent fraud and protect the security of our store.

  • Improve our products, website, and advertising.

  • Send transactional messages and, with your consent where required, marketing communications.

  • Comply with applicable legal and tax obligations.

How We Share Information

We share personal information only as needed with service providers that support the operation of our store. These may include:

  • WooCommerce hosting and commerce services

  • Payment processors, including Airwallex and its payment partners

  • Fulfillment and delivery providers

  • Analytics and advertising providers

  • Professional or legal advisers

We do not sell personal information for money.

Advertising technologies may use cookies or similar identifiers to measure advertising campaigns and display relevant advertisements. You can control cookies through your browser settings and any consent controls available on our website.

Payment Information

Payment details are submitted securely to the payment provider displayed at checkout.

Nookmead does not store complete card numbers or card security codes on its own systems.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to process orders, provide support, prevent fraud, maintain accounting records, and comply with legal obligations.

We use reasonable administrative and technical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices and Privacy Rights

Depending on where you live, you may have the right to request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your information

  • Restriction of certain processing

  • A copy of your personal information

  • Objection to or withdrawal from certain processing

We may need to verify your identity before completing a privacy request.

To submit a privacy-related request, contact us at [email protected]. We aim to respond within the period required by applicable law.

Children’s Privacy

Our store is intended for adults and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices or legal obligations change. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact us at:

Email: [email protected]